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Posts Tagged ‘Desk Clerk’

How Not to Work For Yourself, Part 2

July 26th, 2009

It’s a hard world out there right now for meeting planners. From government restrictions on meetings to a ruined economy, companies just are not planning what they used to. On top of that, many are no longer going to self-employed planners as contract help for their needs. So how will you survive in this jungle? Look to the properties.

Many of the hotels are using inside people to help companies plan their events. Why? Because companies are asking them to do it. Rather than pay a freelancer, they are asking the hotels for help with planning events, sometimes holding the entire shindig in one place.

Hotels, on the other hand, are having to dedicate an employee’s time to helping each client. Rather than dump the complexity of a conference in the hands of a desk clerk, they are looking to their own in-house planners to serve the clients. Read more…

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Building Your Army

July 24th, 2009

You, as a meeting planner, are not a lone wolf, even if you own your own planning business. Whether you are aware of it or not, there are lots of people who work in the background to help make your work successful. If you are inclined to run your army of helpers efficiently and want them to want to work with you, you need to know who they are and how they help you.

Hotels

Of course you know that a good hotel can make or break your trip, but what about the people who work there? Perhaps there was a desk clerk who helped one of your travelers get late bags from the airport. What about the room service waiter who went the extra mile for your diabetic meeting participant? Make sure you recognize them with a small gift–money works very well–and the entire hotel will remember you. Read more…

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