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Posts Tagged ‘Miscommunication’

Be Polite – Manners Count

October 16th, 2009

International meeting planners are acutely aware that manners and business protocol can be quite different from one part of the world to another. Failure to understand international protocol leads to miscommunication, frustration, and loss of business opportunity.

The ISPEP or International Society of Protocol and Etiquette Professionals can help meeting planners increase their knowledge base in this area. Attending a training seminar is not enough to become certified by the ISPEP; applicants must pass rigorous examinations. Certification requires that credentials must be updated every three years.

Passing the exam to become a Certified Etiquette Professional (CEP) demonstrates that you have more knowledge of international protocol than others do in your field. The knowledge a passing grade represents is more important than adding another set of initials after your name. It helps a businessperson avoid embarrassing social and professional gaffes. Understanding other cultures and their social protocol affords them dignity.

The tradition of the Ugly American – ugliness in this context referring to behavior not beauty – is one that should be discarded. Good manners improve relationships with domestic and international clients and they make the workplace more pleasant. More than a social nicety, a sound knowledge of international business protocol is necessary skill for meeting planners.

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How To Be An Efficient Meeting Planner

June 17th, 2009

One of the best things about the event planning industry is the fact that corporate groups seem to always want to meet face to face. Even in the age of electronic media, video conference calls and the like, meetings have the advantage of human interaction that will never feel outdated.

As members of a society, individuals feel the need to get together and discuss different issues- be it business, politics or entertainment. This implies that an event planner can be assured of a constant flow of work.

However although the culture of meetings will always stay, meeting planners need to spruce up their act and keep in touch with the latest developments in the meeting industry. Be it technological or soft skills, the event planning industry is surely growing fast, and event planners need to keep pace making sure that they pull off a good show. Read more…

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