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Posts Tagged ‘Reminder’

Get to Know Your Group Cruise Planner!

July 12th, 2010

If you are outsourcing your group cruise planning, you will almost certainly be assigned a liaison that will handle your needs. This person is part coordinator, part salesperson, but all human being. That list bit is important, because it means that they can be influenced if you are interested. Influencing a group cruise planner could result in getting discounts, insider information, or exclusive access to areas that are difficult to secure without advanced notice.

How do you become friends with a group cruise planner? Well, the answer depends greatly on the situation, but anyone that handles group planning or manages the outsourcing should already have some decent ideas on how to build rapport with their contact. For those that are coming up a little short, here are some ideas:

Corporate gifts – If the corporation has a ton of spare coffee mugs or T-shirts, bring a few along on the first visit and insist that the person show up to one of your functions. Be willing to give them credit for all their help, and they will be certain to go the extra mile.

Give them a reputation – Sometimes giving people a reputation before building a working relationship is a great idea. For example, tell them that you are aware of the reputation their company has for making arrangements that are above and beyond the call of duty.

Talk to their manager – Take a few minutes to call back and talk to a supervisor, even if the initial conversation did not go as well as planned. Sometimes a reminder that job satisfaction is at stake creates a better environment in which rapport can be built.

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Maintaining Focus in a Hectic World

March 8th, 2010

The life of a meeting planner is fast-paced and hectic, and there always seem to be a million things to order, reserve, follow up on, confirm or plan on a daily basis. With a full schedule and a mile-long to-do list, planners can easily find that their mind is constantly racing ahead to the next task – and the one after that – making it difficult to remain focused on the task at hand. When they are meeting with one client, they suddenly find themselves thinking about the caterer they need to call that afternoon or coming up with venue ideas for a coming event, while the client sitting in front of them is trying to explain the type of event they need them to plan.

While it can be difficult to train yourself to focus on the present, it is incredibly important that you do. When you allow your mind to wander while completing tasks, you can easily miss something or have to go back and double-check your list to make sure you did not forget something while your mind was wandering. At best, this wastes time. At worst, it results in missing things that will later cost you money or, possibly, your reputation. The same goes for client meetings: When you do not stay focused when meeting with a client, you are bound to miss important details, and the last thing you want to do is have to call your client to ask them about information they already gave you face-to-face.

To help you focus on the task at hand, keep a to-do list nearby where you can jot down a quick note or reminder. This will allow you to comfortably continue with your current task without worrying about remembering what you need to do next.

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